Privacy Policy
This privacy policy explains how we collect, use, and protect your personal information when you visit our travel website. Please read this policy carefully before using our website or submitting any personal information.
What information do we collect?
We may collect the following types of information from you:
– Personal information: This includes your name, email address, phone number, passport number, and other information that you voluntarily provide when you submit a travel request, register, or contact us.
– Payment information: Since our website currently does not process online payments, we do not collect or store any credit card or online payment details. Payments for bookings are made only through bank transfer, and any related information you provide is handled securely and confidentially offline.
– Travel information: This includes your travel preferences, itinerary, destination, and other information that you provide when you request or book a trip through our website.
– Usage information: This includes your IP address, browser type, device type, operating system, pages visited, time spent, and other information that we automatically collect when you access our website. We use cookies and other tracking technologies to collect this information.
How do we use your information?
We may use your information for the following purposes:
– To process your travel requests and provide you with the services or information you ask for.
– To communicate with you regarding your requests, bookings, or inquiries.
– To personalize your experience and tailor our website to your interests and needs.
– To improve our website, services, and customer experience.
– To prevent fraud, detect errors, resolve disputes, enforce our terms and conditions, and comply with legal obligations.
How do we share your information?
We may share your information with the following parties:
– Travel partners: We may share your travel details with airlines, hotels, transportation providers, tour operators, and other travel partners involved in fulfilling your travel request. These parties may have their own privacy policies that govern how they use your information.
– Service providers: We may share limited information with third-party service providers who help us operate our website, manage communications, or provide marketing and analytics services.
– Affiliates: We may share your information with our affiliated companies under common ownership or control for similar purposes as described in this policy.
– Legal authorities: We may disclose your personal information if required to comply with applicable laws, regulations, or legal requests.
How do we protect your information?
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, access controls, and other security technologies to safeguard your data. However, please note that no method of transmission or storage is completely secure.
How long do we keep your information?
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. When we no longer need your information, we will delete or anonymize it according to our data retention policies.
How do we update this policy?
We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website. Your continued use of our website after any updates constitutes your acceptance of the revised policy.